Registered NDIS Provider · Australia

Support that feels likefamily, not paperwork.

Guiding Support Services partners with NDIS participants across Australia to deliver warm, reliable, person‑centred care — at home, in the community and everywhere in between.

Happy participantHappy participantHappy participant

Loved by 100+ families

Across NSW, VIC, QLD, WA & SA

Friendly support worker assisting a participant
What we offer

NDIS supports, shaped around you.

Every plan is different — and so is every person. Our team builds your supports together with you, your family and your support network.

Daily Personal Activities & Care

Daily Personal Activities & Care

Compassionate, dignified help with morning routines, personal hygiene, medication prompts and everyday wellbeing.

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Community Participation & Social Support

Community Participation & Social Support

From local meet‑ups to capacity‑building groups — we walk alongside you, building confidence and connection.

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Supported Independent Living (SIL)

Supported Independent Living (SIL)

Warm shared homes and tailored 1:1 living support so you can live independently — your way.

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Household Tasks & Domestic Help

Household Tasks & Domestic Help

Cleaning, laundry, meal preparation and gentle home maintenance — done with care, never rushed.

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Transport & Travel Assistance

Transport & Travel Assistance

Safe, reliable transport to appointments, work, study and the activities that bring you joy.

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Support Coordination

Support Coordination

Navigate your plan with clarity. We connect you with the right providers and make the system work for you.

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Support worker walking with a participant
About us

We don’t deliver services. We build relationships.

Founded by carers for carers, Guiding Support Services exists because we believe great support starts with great listening. Whether you’re new to the NDIS or moving from another provider — our team meets you where you are.

Person‑centred

Your goals lead. Our team listens, adapts and delivers care that respects your story.

Trusted & registered

Fully NDIS registered, with police‑checked and continuously trained support workers.

Clear navigation

We make the NDIS easier — from plan reviews to provider connections, you’re never alone.

Inclusive by design

Culturally safe support for First Nations, CALD and LGBTQIA+ participants.

100+

Participants supported

40

Trained support workers

12

Years of experience

24/7

On‑call availability

How NDIS works with us

Four gentle steps to feeling supported.

01

Get in touch

Tell us a little about yourself, your plan and what good support looks like for you.

02

Free consultation

We meet you (in person, phone or video) to listen, answer questions and explore options.

03

Build your plan

Together we craft a tailored support schedule that aligns with your NDIS goals.

04

Ongoing support

Consistent support workers, regular check‑ins and adjustments as your needs evolve.

Stories from our community

Real people. Real support. Real difference.

4.9 average from 240+ reviews
“For the first time we feel heard. Our support worker actually knows our routine and treats Mum with so much dignity.”

Aanya R.

Plan‑managed participant, Sydney

“From the first phone call, Guiding Support felt different — calm, human, and clear about what they could offer me.”

Jacob H.

Self‑managed participant, Melbourne

“They helped us untangle the NDIS and matched us with someone our son genuinely looks forward to seeing every week.”

Priya & Family

Family member, Brisbane

Where we work

Supporting communities across Australia.

New South Wales

  • Sydney
  • Parramatta
  • Newcastle
  • Wollongong

Victoria

  • Melbourne
  • Geelong
  • Ballarat
  • Bendigo

Queensland

  • Brisbane
  • Gold Coast
  • Sunshine Coast
  • Townsville

Western Australia

  • Perth
  • Fremantle
  • Mandurah

South Australia

  • Adelaide
  • Mount Gambier

ACT

  • Canberra

Don’t see your suburb? Send us a note — we’re expanding rapidly.

Frequently asked

Questions, gently answered.

Get in touch

Let’s start a conversation.

Tell us about yourself and what you’re looking for. We’ll respond within one business day — no pressure, no obligation.

Head office

Melbourne, VIC

After‑hours support

Our on‑call team is available 24/7 for active participants. Call your usual line and follow the prompts.

By submitting this form you agree to our friendly team contacting you about your enquiry.

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